Internal Customer Service: Guidelines for Suppliers and Contractors

[ad_1] Change management and organization development experts talk about ‘creating alignment’ – aligning organizational strategy with daily business needs. And a big part of this is creating alignment between customer needs and employee actions as customer service providers. But we also have to take note of internal customers – those people within the organization that…

Living Alone with Hemiparesis

[ad_1] Safety would be the primary concern of course when people with hemiparesis live alone or are alone for extended amounts of time. Of course your first references are your doctor, physical therapist and occupational therapists especially. This being stated, I can offer insights on some important items to consider in practical aspects of living…

Finding Emotional Intelligence in Negative Emotions – Positive Purpose in Sadness Anger and Fear

[ad_1] Emotional Intelligence is severely undervalued. When you feel stuck, frustrated, stressed, upset, or overwhelmed, skillful emotional awareness is the key to moving forward. Underneath your upset is a specific emotion that can guide you. The key, then, is to understand the messages in your feelings and become skillful in using their energy appropriately. Even…

Does God Heal Today?

[ad_1] I’d never faced this decision before… I didn’t know what to do. When I was first diagnosed with the HIV virus, I read innumerable articles on it and later suffered from an information overload and depressing confusion. One article would speak in favor of taking the highly toxic HIV/AIDS medicines, and then I’d read…