Home Business People prefer robots to explain themselves – and a brief summary doesn’t cut it

People prefer robots to explain themselves – and a brief summary doesn’t cut it

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People prefer robots to explain themselves – and a brief summary doesn’t cut it

Artificial intelligence is entering our lives in many ways—on our smartphones, in our homes, in our cars. These systems can help people make appointments, drive and even diagnose illnesses. But as AI systems continue to serve important and collaborative roles in people’s lives, a natural question is: Can I trust them? How do I know they will do what I expect?