a-joint-statement-on-tourism-and-covid-19-–-unwto-and-who-call-for-responsibility-and-coordination

A Joint Statement on Tourism and COVID-19 – UNWTO and WHO Call for Responsibility and Coordination

As the current outbreak of the Coronavirus Disease (COVID-19) continues to develop, the World Health Organization (WHO) and the World Tourism Organization (UNWTO) are committed to working together in guiding the travel and tourism sectors’ response to COVID-19. On 30 January 2020, the Director-General of the World Health Organization (WHO) declared the outbreak of COVID-19…

Internal Customer Service: Guidelines for Suppliers and Contractors

[ad_1] Change management and organization development experts talk about ‘creating alignment’ – aligning organizational strategy with daily business needs. And a big part of this is creating alignment between customer needs and employee actions as customer service providers. But we also have to take note of internal customers – those people within the organization that…