[ad_1] We can look back at many things with a smile. There's playing Johnny-on-the-Pony at the corner park, stoop ball, summer nights at Coney Island with your significant other, a great meal at a special cheap restaurant in Chinatown-but one of the most important has to do with the doctor . Remember the house call?…
[ad_1] Many people are understandably confused about how they should communicate with their separated spouse, especially when they are hoping that the break is going to be only temporary. Some have people advising them that it’s better to speak only sparingly, while their heart might be telling them that they want to keep in constant…
[ad_1] “If you think that money is not important, you don’t have any” After hearing the panelist make this comment, I immediately looked around the room to see who he just offended. Although I agree with him, I was surprised to hear him make such a strong comment in such a public forum. The truth…
[ad_1] Daily, certain foods and beverages are revealed as great antioxidants. For example: carrots, spinach, broccoli, tea, nuts, berries, garlic, onions, grapes, red wine, herbs, spices, and chocolate are foods known to be great antioxidants. We hear about flavonoids and vitamins. It is estimated there are 4,000 identified flavonoids. Isolating each one and determining what…
[ad_1] Nobody likes going through a break up. A break up can leave you feeling betrayed. It hurts and often takes a long time to get over. A break up can be especially be bad if it comes as a surprise. This often leaves a person confused. So how can a person recognize if the…
[ad_1] In a restaurant, not so far away, in the not so distant future, a telephone rings, a customer complains… and the battle begins! Handling customer complaints doesn’t have to always be a battle, with the right tools and responses you can use complaints to your advantage; to help you build your business. B.L.A.S.T is…
[ad_1] 1. Apologize. An apology makes the angry customer feel heard and understood. It diffuses and anger and allows you to begin to re-establish trust. Not only that, but pilot studies have found that the mere act of apologizing has reduced lawsuits, settlement, and defense costs. You need to apologize to customers regardless of fault.…
[ad_1] We've heard stories of penniless immigrants who came to Canada with nothing but a dream, but within a single generation accumulate a lot of wealth. How do they do it? This is a mystery to the typical person who graduates with a post-secondary education and goes on to work in the labor force as…
[ad_1] Providing excellent customer service may be one of the most important things you will do in your business. After all, if you do this part poorly, you’ll lose current customers and perhaps future customers too when they find out. 1. Create Standard Policies and Procedures Setting up standards of service that your customers will…
[ad_1] What makes you an entrepreneur?; this question is simple but very difficult to answer. For a long time, people have studied the science behind entrepreneurial process, what drives a great entrepreneur, the things that make an ordinary person transforms into a job creator. To answer this question, it’s much better if we try to…