Health Is Wealth – A Conceptual Critique

[ad_1] People have different preferences towards available life options. Same is true for the statement “health is wealth”. What exactly is it? A simple preference that signifies health is superior to wealth? Or a comprehensive statement that indicates health and wealth are linked with each other, systematically and dynamically? Health is a comprehensive concept, it…

Internal Customer Service: Guidelines for Suppliers and Contractors

[ad_1] Change management and organization development experts talk about ‘creating alignment’ – aligning organizational strategy with daily business needs. And a big part of this is creating alignment between customer needs and employee actions as customer service providers. But we also have to take note of internal customers – those people within the organization that…