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Types of Mental Health Services

[ad_1] In the last few years we have gained awareness of the various needs that individuals with mental health issues need in order to achieve overall well-being. Many times, we talk about the importance of medication, individual counseling, family counseling, and, socialization. Those are all of extreme importance when it comes to mental health but…

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Great Customer Experience Begins With A Contact Center Audit & Assessment

[ad_1] The first step in the “Government Contact Center Operations Audit, Assessment & Benchmarking” is the execution of a contact center benchmarking audit. Who needs to conduct an annual operations audit and assessments? Anyone who needs to understand how to improve their customer’s digital experience and the organization’s service delivery performance. Whether they manage a…

Free psychological help extended to May 15

GEORGE TOWN: The free psychological first aid offered by Wawasan Open University (WOU) in partnership with the International College of Clinical Hypnotherapy Practitioners (ICCHP) Asia will now be extended until May 15 owing to the overwhelming response received. The aid comes in view of the mental challenges that the people, especially families, are experiencing during…

WHO Timeline – COVID-19

31 Dec 2019 China reported a cluster of cases of pneumonia in Wuhan, Hubei Province. A novel coronavirus was eventually identified. 1 January 2020 WHO had set up the IMST (Incident Management Support Team) across the three levels of the organization: headquarters, regional headquarters and country level, putting the organization on an emergency footing for dealing with…