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Internal Customer Service: Guidelines for Suppliers and Contractors

[ad_1] Change management and organization development experts talk about ‘creating alignment’ – aligning organizational strategy with daily business needs. And a big part of this is creating alignment between customer needs and employee actions as customer service providers. But we also have to take note of internal customers – those people within the organization that

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Pranic Psychotherapy Release From Addictions or Compulsive Behaviour

[ad_1] I start by defining ‘ MCKS pranic psychotherapy’. It is a method which is based on pranic healing techniques of scanning, cleansing, energizing, shielding, and releasing. These techniques are based on the principles of transmissibility of energy from practitioner to client, on receptivity of client to receiving the healing prana, and on the shielding

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Finding Emotional Intelligence in Negative Emotions – Positive Purpose in Sadness Anger and Fear

[ad_1] Emotional Intelligence is severely undervalued. When you feel stuck, frustrated, stressed, upset, or overwhelmed, skillful emotional awareness is the key to moving forward. Underneath your upset is a specific emotion that can guide you. The key, then, is to understand the messages in your feelings and become skillful in using their energy appropriately. Even

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