Responsibility

Internal Customer Service: Guidelines for Suppliers and Contractors

[ad_1] Change management and organization development experts talk about ‘creating alignment’ – aligning organizational strategy with daily business needs. And a big part of this is creating alignment between customer needs and employee actions as customer service providers. But we also have to take note of internal customers – those people within the organization that

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My Husband Says He’s Miserable With Me and Isn’t Sure He Wants to Be Married – Insights to Help

[ad_1] Over the weekend, I received some correspondence from a wife who had noticed her husband acting cold and distant all weekend. He seemed to be picking fights, was clearly on edge and was showing body language and postures which indicated that something was very wrong. Of course, the wife asked him what was bothering

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Department Administrator Interference in the Doctor-Patient Relationship

[ad_1] I contacted a resident doctor in Internal Medicine at a teaching hospital and asked if he would be interested in becoming my primary care physician (PCP). My note briefly described my background in health outcomes research and two of my prescription drugs. He wrote back that he would be honored to be my PCP,

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