Perspective

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6 New Best Practices For Exceptional Customer Service

[ad_1] Providing excellent customer service may be one of the most important things you will do in your business. After all, if you do this part poorly, you’ll lose current customers and perhaps future customers too when they find out. 1. Create Standard Policies and Procedures Setting up standards of service that your customers will

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Why Customer Concentration Impacts a Business Sale Transaction

[ad_1] Few owners recognize the major impact that customer concentration has on the sale of their business. Customer concentration represents a significant obstacle and will affect the salability, valuation, and deal structure of a business-for-sale transaction. Not only will it create problems in qualifying buyers but it will impact the ability for any prospective purchaser

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