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Emotional Labour – Organisational Behaviour

[ad_1] Abstract: Putting on a good show, keeping face, professionalism in customer treatment can all be examples of emotional labour. When in the workplace dealing with others whether they be colleagues or customers we tend to give a positive emotional response despite the negativity of the other person (customer complaint) or our own current mood […]

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Youth Leadership and Entrepreneurship Development Mentorship – The Perspective

[ad_1] The youth are the leaders of the future and deserve to be treated like we would treat any candidate of a succession planning in any organization, institution, and company. Such candidates are often enrolled in some sort of development programme in preparing them for the future challenges they would face. Such programme could and

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Pompeii by Marry Beard

[ad_1] Marry Beard’s Pompeii succeeds in several quite different and sometimes surprising ways. This is a guidebook, a history, a survey of social relations, a description of culture and religion, a catalogue and analysis of art, and an archaeological record. It is also an excellent read, highly informative, enlighteningly descriptive and scrupulously accurate. Pompeii is

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DOUBLE-BLINDED MEDICINE: When Doctor and Patient Are Both in the Dark

[ad_1] DOUBLE-BLINDED MEDICINE: When Doctor and Patient Are Both in the Dark I met a dermatologist the other day who made my skin crawl. He was in his thirties, tall, lean, and unsmiling, like many doctors these days. But what stood out most was a fresh-looking, full-color, eye-popping tattoo on his right arm that snaked

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Light on life’s Difficulties By James Allen

WHEN A MAN enters a dark room he is not sure of his movements, he cannot see objects around him, or properly locate them, and is liable to hurt himself by coming into sudden contact with them. But let a light be introduced, and immediately all confusion disappears. Every object is seen, and there is no danger of being hurt. To the majority, life is such a dark room, and their frequent hurts—their disappointments, perplexities, sorrows and pains—are caused by sudden contact with principles which they do not see, and are therefore not prepared to deal with. But when the light of wisdom is introduced into the darkened understanding, confusion vanishes, difficulties are dissolved, all things are seen in their true place and proportion, and henceforth the man walks open-eyed and unhurt, in the clear light of wise comprehension.

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