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Great Customer Experience Begins With A Contact Center Audit & Assessment

[ad_1] The first step in the “Government Contact Center Operations Audit, Assessment & Benchmarking” is the execution of a contact center benchmarking audit. Who needs to conduct an annual operations audit and assessments? Anyone who needs to understand how to improve their customer’s digital experience and the organization’s service delivery performance. Whether they manage a

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Free psychological help extended to May 15 1

Free psychological help extended to May 15

GEORGE TOWN: The free psychological first aid offered by Wawasan Open University (WOU) in partnership with the International College of Clinical Hypnotherapy Practitioners (ICCHP) Asia will now be extended until May 15 owing to the overwhelming response received. The aid comes in view of the mental challenges that the people, especially families, are experiencing during

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uk-pm-listened-to-his-scientists-about-covid-19,-but-they-were-slow-to-sound-the-alarm

UK PM listened to his scientists about Covid-19, but they were slow to sound the alarm

LONDON: It was early spring when British scientists laid out the bald truth to their government. It was “highly likely,“ they said, that there was now “sustained transmission” of COVID-19 in the United Kingdom. If unconstrained and if the virus behaved as in China, up to four-fifths of Britons could be infected and one in

UK PM listened to his scientists about Covid-19, but they were slow to sound the alarm Read More »

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